About the Client Our client is a leading telecommunications company delivering extensive coverage across the United States, including robust 4G, LTE, and 5G networking. Committed to upholding their position at the forefront of innovation, the company continues to strategically expand its nationwide 5G network following a major business merger,… Read More

About the Client This global technology company supplies systems for passenger cars, commercial vehicles, and industrial technology. With production 161 locations in 30 countries, they offer comprehensive product and software solutions for established vehicle manufacturers and emerging transport and mobility service providers. Challenge To improve the quality of their customer… Read More

About the Client Our client is a leading global provider of digital commerce solutions for retail, restaurant, and digital banking industries. As an early innovator in commerce experiences, they’ve been at the forefront of transactions that power the world since 1884. They’re recognized as a top global supplier of point-of-sale… Read More

About the Client A leading international telecommunications provider that strives to make a positive impact on the local environment and improve the health of nearby communities. They recognized the environmental consequences of poor waste disposal practices of electronics and network project installations. Challenge Avoid Non-Compliance with EPA Regulations Following legislation… Read More

About The Client Our client is a major agriculture company that operates businesses in food processing, farm supply, financial services, and retail. Leveraging a robust supply chain, global market access, and the provision of exceptional products and services, they champion sustainable growth and empower both their owners and customers to… Read More

The Challenge The artificial intelligence research division of a multinational tech company that owns and operates social media platforms and communication services is pushing the boundaries of embodied AI. They’re going beyond agents or generative AI and integrating intelligence into physical systems like robotic arms, quadrupeds, and wearable devices. Their… Read More

The Challenge A leading regional utility provider faced mounting pressure to deliver exceptional customer service while managing rising operational costs. Their internal teams were stretched thin, and leadership sought a partner who could not only scale support operations but also elevate the customer experience—without compromising quality or agility. Read More

Our client is a global outdoor brand that creates active lifestyle gear fortified with industry-leading technologies needing to increase headcount in their contact centers, get better insights into their recruiting metrics, and bring on more multilingual talent to rebuild lagging customer satisfaction. Read More