A successful strategic partnership happens when both sides are results-oriented—and on the same page about those results….
our Customer Experience Services
How we can Help
Our Customer Experience Value Add
Evergreen is a division of Insight Global, one of the largest staffing companies in the world. So not only do we advise on and create custom CX solutions for our clients, but we also build and manage the teams that bring these initiatives to life. Our services are modular, scalable, and totally customizable to your industry and needs.
We provide customer experience solutions in multiple ways including:
- CX consulting
- Managed CX services
- Custom CX solutions
Beyond services, we unlock potential. Our tailored solutions and curated talent fuel CX success, maximizing ROI, and building customer lifetime value.
And we offer solutions around the globe, with access to talent in 150+ countries and technology delivery capabilities in Hyderabad, India, and Mexico City.
Customer Service Support
Your customer-facing talent elevates your sales experience and drives customer loyalty. If each touchpoint in the customer’s experience underscores the overall perception of your brand, how do you achieve excellence with them at every turn?
Evergreen can help. We bring you the strategies, services, solutions, and experts in a variety of customer service support areas:
- Call and contact centers
- Member services
- Claims/order processing
- Content moderation
- Account set up
Your customers experience your business through your sales portals and systems—meaning every click, tap, and swipe shapes your brand experience.
We deliver the future of sales operations, driven by talent and innovation. Our sales support experts ensure flawless experiences, one interaction at a time.
Evergreen staffs and manages services with your sales operations, such as:
- Retail POS support
- E-commerce sales support
- User interface training
- Quality and brand management
- Detailed reporting
Customer Experience Services FAQs
–Chat and text etiquette
–Persuasion and conflict management
–Diversity and inclusion
Articles & News
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