Jeremy Buenviaje is Senior Director of Customer and Consultant Success for Insight Global’s professional services division, Evergreen. In this role, he is responsible for putting customer and consultant success front and center. Buenviaje does this by leveraging Insight Global’s talent management experience and Evergreen’s industry experience to elevate customer retention and business growth for the division.
He has been with Insight Global for 10 years in various technical and service delivery roles. Early in his career at Insight Global, Buenviaje built a program that supported up to 200 resources, which centered around sourcing, onboarding, training, performance management, and operational reporting. All of these components and their best practices eventually became core essentials of our Evergreen programs today. Buenviaje’s career has grown alongside the Evergreen division, leading him to his current position.
Prior to joining Insight Global, he was Senior Manager of Network Operations, Service Delivery and Fulfillment for MCNC, a technology nonprofit that builds, owns, and operates the North Carolina Research and Education Network (NCREN). Before that, he was Assistant Program Director for the Residential Networking Education & Technology Program at the University of North Carolina (UNC) at Chapel Hill.
He is a graduate of UNC.