Surge Hiring & Onboarding

About

WE REFINE AND MANAGE YOUR TALENT ACQUISITION PROCESSES.

As a division of Insight Global, a top 10 staffing firm in the U.S., we understand the power of contract hiring—but what happens when you need support that goes a level beyond staffing? Evergreen provides a fully managed surge hiring and onboarding service in which we work hand-in-hand with our partners to determine the best recruiting process, develop onboarding plans, and provide operational and performance management once they are onsite.

IMPROVED
PROCESSES

WHITE-GLOVE CANDIDATE EXPERIENCE

ONBOARDING
MANAGEMENT

RESPONSIVE TO
DEMAND

SERVICE BENEFITS

WHY SURGE HIRING & ONBOARDING?

NO LONG-TERM COMMITMENTS

With surge hiring and onboarding, you don’t need to worry about what the future holds—we can ramp teams up or scale them down based on your current talent needs.

RAPID
RECRUITMENT

Surge hiring and onboarding rapidly brings candidates into your environment while removing the load of sourcing and onboarding those candidates from your plate.

EFFICIENT
ONBOARDING

Part of this solution is the development of a customized and structured onboarding process, built in collaboration with you, that will enable a candidate to quickly ramp up to production.

EFFECTIVE TALENT MANAGEMENT

With surge staffing needs, it’s important to have a team that can help you manage the workload. Our in-house team helps with process adherence and resolves issues quickly.

REAL-TIME ADAPTABILITY

Utilization of a comprehensive change management model allows Evergreen to remain flexible to your business needs and process changes quickly.

WHY EVERGREEN

HOW WE SUPPORT YOU.

bulk hiring onboarding in action with person being onboarded

Interview Schedule Management

Evergreen’s delivery team will work with you to create an interview schedule process and manage our targets to make things simple and fast.

Onboarding Coordination

We will collaborate with you to create an efficient onboarding process. Our delivery teams will work to streamline documentation and create a positive experience for all candidates.

Enhanced Reporting

We can provide reporting on workforce statistics, performance metrics, program specific deliverables, and any other specific client requests

HOW WE DELIVER.

1 UNDERSTAND YOUR NEEDS

Through a thorough discovery phase, we work to fully understand our client’s environment with a gap analysis, process documentation, communications planning, and a change management approach.

2 BUILD CUSTOM SOLUTIONS

We’ll build a recruiting team based on your requirements. Then, we’ll optimize and evaluate the team with your goals in mind. Evergreen will develop a thorough recruiting plan to streamline the hiring process and get candidates into your environment quickly.

3 PROVIDE EXPERT DELIVERY

Utilizing our schedule management, onboarding coordination, and enhanced reporting, we are able to scale up your teams effectively.

WHO WE SERVE

INDUSTRIES WE SURGE HIRE & ONBOARD FOR.

RETAIL

TELECOM

TECHNOLOGY

HEALTHCARE

FINANCE

PUBLIC HEALTH

FEDERAL/SLED GOVERNMENT

OUR EXPERIENCE

CLIENT SUCCESS.

woman at refugee center helping distribute donations

Supporting Our Federal Customer With Refugee Resettlement

Client Challenge

Our client needed assistance and support with staffing youth care workers and case managers at a refugee resettlement facility.

Our Solution

Evergreen implemented a process to support onboarding the needed team for this facility.

Put in place a dedicated scheduling team to assist with workforce management changes.
Achieved an average attrition rate of 6%.
Hired and onboarded a total of 266 team members within one week and currently manage 555 active team members.

Standing Up a Remote Call Center to Provide Pandemic Relief

Client Challenge

Our client was looking for a partner to help stand up a remote call center and support COVID-19 relief across the country.

Our Solution

Evergreen conducted a market analysis and brought onboarding service representatives to our client.

Hired and onboarded 796 consultants within one month.
Supported adjudication efforts with federal forms, fingerprints, and communication with federal agents.
Provided a team to aid with orientation training and scheduling.

man working at his desk in a remote call center capacity

Hiring and Managing a Statewide Team of COVID-19 Testers

Client Challenge

Our client needed to scale a rapid response team that could support COVID-19 testing efforts.

Our Solution

Evergreen onboarded and deployed a team that provided a statewide COVID-19 testing program.

Retained a workforce pool of up to 160 COVID-19 testers who were dispatched to testing and vaccine sites across the state.
Scheduled and dispatched testers as quickly as 12 hours before a site was scheduled to open.
Maintained a 95% or better weekly attendance rate.

FAQs

What to Know About Surge Hiring & Onboarding.

How does Evergreen source and screen candidates?

We leverage our four step screening process to validate our candidates’ experience. This screen includes a review of the following: (1) Candidates’ professional background, (2) Candidates’ interest in the opportunity, (3) Candidates’ applicable qualifications and technical expertise, and (4) Candidates’ financial expectations and goals.

Will Evergreen work within my existing tools and processes?

Yes! During our discovery phase, Evergreen’s solutions team will assess current tools and processes and build a plan for integrating with those. We also have tools that are recommended if none exist, and throughout our engagement, we will note any areas of improvement within current processes.

How fast can you recruit?

By leveraging Insight Global’s staffing engine, we can recruit candidates as quickly as 48-72 hours depending on variables of the needs. This includes sourcing, screening, and submitting candidate to our clients as quickly as possible.

What does the engagement look like once new hires are onsite?

With our custom solutions, clients have the ultimate decision on Evergreen’s involvement in management. Our delivery team can have a lighter touch or be actively involved in day-to-day performance and operational management.

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