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Talent Upskilling

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About

WE BUILD NEW TALENT PIPELINES THROUGH CUSTOMIZED TRAINING PROGRAMS.

The “Great Resignation” created significant impacts for employers. We have seen demand exceed current supply for many skill sets across the market. Rather than competing and paying a premium for high demand roles, we can help you build these capabilities internally through talent upskilling. Evergreen’s talent upskilling framework is designed specifically to help you get new talent into your organization through the development and management of customized training programs.

EFFICIENT
SCALING & HIRING

CUSTOMIZED TRAINING
PROGRAMS

PERFORMANCE
MANAGEMENT

EMPLOYEE ENGAGEMENT
& RETENTION

SERVICE BENEFITS

WHY TALENT UPSKILLING?

COST CONTAINMENT

Hiring high-demand roles and skill sets can be incredible costly. With a relatively small initial investment, upskilling talent leads to long-term cost savings.

NET NEW TALENT

With talent upskilling, your candidate pool becomes larger than when seeking highly-specialized talent. This drives innovation and diversity of thought into your organization.

DECREASED ATTRITION

By investing in your people and helping them grow personally, financially, and professionally, they will be more apt to continue their career within your business.

KNOWLEDGE RETENTION

As more employees grow with the company, knowledge retention within the organization improves. This leads to better, faster decision making and an increased rate of innovation.

BUILD CAREER PATHS

Talent upskilling creates an intentional path of development for your people, giving them the opportunity to grow their skill sets and grow in their role.

WHY EVERGREEN

HOW WE SUPPORT YOU.

Customized Training Programs

We have the ability to develop, implement, and administer training curriculums across a number of technical and non-technical domains. You define the target, we own the process to get you there.

Focus on Diversity, Equity, & Inclusion

In collaboration with Insight Global’s DE&I experts, we have established community partners that serve a range of populations and are all focused on advancing the careers of the communities they serve.

Performance Management

Our talent upskilling programs include a framework to manage talent performance across core competencies, address remediation when necessary, and perform monthly check-ins.

HOW WE DELIVER.

1

UNDERSTAND YOUR NEEDS

During a robust discovery period, we identify candidate, skill set, training, and testing needs. Using this information, we then develop a dedicated recruiting plan and thorough training curriculum for the upskilling program.

2

BUILD CUSTOM SOLUTIONS

Our solution starts with implementing the iterative curriculum to upskill consultants over the term of the training period. We ensure knowledge retention is validated through didactic and experiential assessments.

3

PROVIDE EXPERT DELIVERY

After the training period, we deploy upskilled talent into a production environment, leveraging a ramping/nesting period. Throughout delivery, we’ll improve on tactical knowledge and the management framework to refine skill sets.

WHO WE SERVE

UPSKILLING TALENT ACROSS ALL INDUSTRIES.

TELECOM

BANKING/FINANCIAL SERVICES

TECHNOLOGY

FEDERAL/SLED GOVERNMENT

RETAIL

MANUFACTURING

PHARMA

OUR EXPERIENCE

CLIENT SUCCESS.

a training overseeing the upskilling of recruiting talent

Upskilling Recruiting Talent to Enable a Hyperscaling Company’s Talent Acquisition Needs

Client Challenge

Successful business growth and industry penetration enabled our client to hyperscale within a short timeframe. Their internal talent acquisition team was unprepared to sustain this level of growth and needed to look for innovative and cost-effective solutions to expand the recruiting team.

Our Solution

Evergreen was engaged to assist the client in creating a custom-built talent pipeline for the organization’s recruiting arm, allowing them to take junior recruiting talent and upskill them to meet industry best-practices and their specific internal processes.

  • We placed 38 team members on this program, and all 38 transitioned to full-time employment with the client.
  • Our 38 recruiting team members screened 16,000+ candidates throughout the program while being coached and managed by Evergreen.
  • Evergreen delivered 75 hours of training, leveraging dedicated thought leadership and years of experience to create engaging and impactful training curriculum.
healthcare business talent upskilling happening in a work environment

Revitalizing a Healthcare Client’s Business System Analyst Incubator Program

Client Challenge

Our client in the healthcare industry was experiencing a slow downfall of their Business System Analyst incubator program. This was due to a lack of quality local talent, consistently poor performance from previous vendors, and a high cost of labor and expenses. They were seeking an end-to-end solution to revitalize this development program.

Our Solution

Evergreen custom-built a solution to fully outsource the sourcing, training, and management of the incubator program, including fully transferable governance, communication, mentorship, and career development frameworks for when team members were transitioned to full-time employees.

  • Within the first year, Evergreen drove more than $366k in cost-savings for our client.
  • Our successful delivery of upskilled and effective talent allowed the program to spread across five different organizations.
  • Evergreen scaled to a total of 78 classes within the first year, maintaining more than 80% retention throughout.

FAQs

What to Know About Talent Upskilling.

Evergreen can deliver training in whatever format you require. Our industry-leading experts have developed net-new training curriculums and augmented existing internal training curriculums. Trainings can be done remotely or in-house to drive process improvements and knowledge retention. We’ve even partnered with third parties to access existing content. However you want the training set up, we can deliver.
We can leverage a number of options for the delivery, including your internal staff to administer the training once it is built, identifying high performing talent on the team to take over new training cohorts, or hire a dedicated training expert from the industry or with the applicable skill set.
This entirely depends on the scope of the training. Whether it is a two-week, intensive training course or a full-fledged, year-long development course, we can tailor the timeline to your exact needs.
For every talent upskilling solution, we align assessments to the client’s original intent of the training. We typically recommend gated assessments after each training section, end-of-training efficacy surveys, general satisfaction surveys throughout, and regular check-ins once team members have entered production to confirm the team has the tools in place to succeed in their roles.

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