Ron Sharkey is Managing Director of End User Services for Insight Global’s professional services division, Evergreen. In this role, he leads a Practice of highly skilled industry experts in expanding Evergreen’s market share in End User, CX, and UX services. Sharkey also ensures that each program is run with precision, providing a world class customer experience with solutions that are viable, scalable, and financially sound.
Sharkey first joined Insight Global in 2016 as a Service Delivery Executive responsible for one of Evergreen’s largest accounts at the time. He has 20+ years of industry experience, including 10+ years at McKesson. His most recent role was as Senior Director of End User Support. During his time at McKesson, his end user services organization supported 75,000+ employees world-wide and included multiple service desks, desktop break/fix, desktop engineering, software packaging and patching, VIP/concierge support, asset management, PC refresh and mobility.
He is a graduate of Oakland University.