Headshot of Ron Sharkey, Practice Director of End User Services

Ron Sharkey

Ron Sharkey is Managing Director of End User Services for Insight Global’s professional services division, Evergreen. In this role, he leads a Practice of highly skilled industry experts in expanding Evergreen’s market share in End User and CX services. Sharkey also ensures that each program is run with precision, providing a world class customer experience with solutions that are viable, scalable, and financially sound. 

Sharkey first joined Insight Global in 2016 as a Service Delivery Executive responsible for one of Evergreen’s largest accounts at the time. He has 20+ years of industry experience, including 10+ years at McKesson. His most recent role was as Senior Director of End User Support. During his time at McKesson, his end user services organization supported 75,000+ employees world-wide and included multiple service desks, desktop break/fix, desktop engineering, software packaging and patching, VIP/concierge support, asset management, PC refresh and mobility. 

He is a graduate of Oakland University.